Frequently Asked Questions (FAQ)

Welcome to Oho Sofas Support. Here are answers to our most common questions:

1. What makes Oho Sofas different from other furniture brands?

We focus on style, strength (majbooti), and comfort. Every Oho sofa is crafted with premium materials and modern design, proudly made in India by skilled artisans.

2. How can I place an order?

Simply browse our website, select your product, and click “Add to Cart.” Then proceed to checkout, fill in your shipping details, and make a secure payment.

3. Do you offer custom sofas?

Yes, we offer customization options for size, fabric, and color. Contact us at support@ohosofas.com or call [Insert Number] for custom requests.

4. What are your delivery charges?

We offer free shipping on most orders. In rare cases, for remote locations or extra-large items, additional delivery charges may apply.

5. How long does delivery take?

Standard delivery takes 7–15 business days, depending on your location and product availability. Custom orders may take longer.

6. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via email or SMS.

7. What if my sofa arrives damaged?

Please inform us within 24 hours of delivery and share photos at support@ohosofas.com. We’ll resolve it quickly with a replacement or refund.

8. Can I cancel or return my order?

Yes, you can cancel an order before it is shipped. After delivery, returns are accepted only for damaged, defective, or wrong items. Please refer to our Return & Refund Policy for details.

9. Do you offer EMI or payment in installments?

We are working on offering EMI options soon. Stay tuned or contact us to know your options.

10. How do I contact customer support?

You can reach us at:
 support@ohosofas.com
 [9810118788]
 Monday–Saturday: 10 AM – 7 PM