🪑 Terms & Conditions — Oho Sofas

Welcome to Oho Sofas!
By accessing or purchasing from our website www.ohosofas.com, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

  • Oho Sofas (“we”, “our”, “us”) is the owner and operator of this website.
  • By using our site, you accept all terms, policies, and notices stated here.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • We make every effort to display our products accurately. However, slight variations in color, texture, or finish may occur due to lighting and screen differences.
  • All product descriptions, prices, and availability are subject to change without notice.
  • Custom-made or “made-to-order” products are designed as per customer specifications and are non-refundable.

3. Orders & Payments

  • Orders are confirmed only after successful payment or advance deposit.
  • Oho Sofas reserves the right to cancel or refuse any order due to pricing errors, stock unavailability, or fraudulent activity.
  • For Cash-on-Delivery (COD) orders, customers must pay the full amount upon delivery.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on your location and product type.
  • Customers are responsible for providing accurate delivery details.
  • Any delay caused by courier services, transport strikes, or natural causes is beyond our control.

5. Returns & Refunds

  • Refund or replacement requests must be raised within 48 hours of delivery.
  • Products must be unused and in their original packaging for eligibility.
  • For full details, please see our Refund Policy page.

6. Warranty

  • Most Oho Sofas products come with a structural warranty (as specified on product pages).
  • Warranty does not cover damage due to misuse, improper handling, water exposure, or unauthorized repairs.

7. Intellectual Property

  • All images, logos, content, and designs on this website are the property of Oho Sofas.
  • Copying, reproducing, or using any material without written permission is strictly prohibited.

8. Limitation of Liability

  • Oho Sofas is not liable for any indirect, incidental, or consequential damages arising from product use or website access.
  • Our liability is limited to the product purchase value only.

9. Privacy

  • We respect your privacy and safeguard your personal data.
  • For more details, refer to our Privacy Policy.

10. Governing Law

  • These terms are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Greater Noida (U.P.).

Contact Us

For any queries or complaints:
📞 +91 9810118788
📧 support@ohosofas.com
🏢 Khasra No. 1421, near Axis Bank, Railway Road, Dadri (Greater Noida)