🔒 Privacy Policy

At Oho Sofas, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Details: Name, phone number, email address, and shipping/billing address.
  • Payment Information: UPI, card, or bank details (processed securely through payment gateways).
  • Website Usage Data: IP address, browser type, device information, and pages visited.
  • Communication Data: Any messages, emails, or WhatsApp conversations with our team.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate order updates, offers, or promotions.
  • Improve our website, products, and customer experience.
  • Respond to your queries or service requests.
  • Comply with legal and tax obligations.

3. Data Protection & Security

We use industry-standard security measures to protect your data against unauthorized access, loss, or misuse.
Your payment details are processed through secure, encrypted payment gateways, and we do not store your card or UPI details on our servers.

4. Sharing of Information

We do not sell or trade your personal information.
We may share limited details only with:

  • Delivery partners (for shipping your products).
  • Payment gateways (for processing secure payments).
  • Service providers (like customer support or marketing tools), under strict confidentiality.

5. Cookies

Our website uses cookies to improve browsing experience and personalize content.
You can choose to disable cookies in your browser settings, but some website features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites (such as payment partners or social media).
We are not responsible for their privacy practices, so please review their policies before sharing your data.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data (subject to legal retention requirements).
  • Opt out of marketing or promotional messages anytime.

To exercise these rights, contact us at support@ohosofas.com.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For questions about this Privacy Policy or how we handle your data:
📞 +91 9810118788
📧 support@ohosofas.com
🏢 Khasra No. 1421, near Axis Bank, Railway Road, Dadri (Greater Noida)