🪑 Frequently Asked Questions — Oho Sofas

1. Where is Oho Sofas located?

We are located at Khasra No. 1421, near Axis Bank, Railway Road, Dadri (Greater Noida).

2. Do you have a showroom?

Yes! You can visit our showroom at the above address to check the quality, comfort, and design of our sofas before purchasing.

3. How can I place an order?

You can place an order directly on our website or by contacting us on WhatsApp (+91 9810118788).
Our team will confirm your order and delivery details.

4. What payment methods do you accept?

We accept UPI, bank transfer, debit/credit cards, and Cash on Delivery (COD) on selected products.

5. Do you offer custom-made sofas?

Yes! We specialize in custom designs, sizes, and colors to match your space and style.
Contact us with your design or reference photo to get a quote.

6. How long does delivery take?

Delivery usually takes 7–15 days, depending on your location and product type.
For custom orders, delivery may take up to 25 days.

7. Is delivery free?

We offer free delivery in selected areas. Delivery charges may apply based on location and product size.

8. What if my product arrives damaged?

Don’t worry! If your product is damaged or defective upon delivery, inform us within 48 hours with photos/videos.
We will arrange a replacement or refund as per our policy.

9. Can I return a product?

Yes, if it meets our Refund Policy conditions — unused, in original packaging, and reported within 48 hours of delivery.

10. Do you provide warranty on your products?

Yes, all our sofas come with a structural warranty (frame and foam) as mentioned on each product page.

11. Can I track my order?

Yes, once your order is dispatched, we’ll share a tracking link or update via WhatsApp.

12. How can I contact customer care?

📞 Call/WhatsApp: +91 9810118788
📧 Email: support@ohosofas.com